Digital Employee Experience (DEX) is in the spotlight, and for good reason. DEX solutions ensure that employees have seamless, productive and satisfying digital interactions within their work environments. The right DEX solution can boost team morale, free-up resources for IT teams and even contribute to long-term business success.
So, DataSolutions, a Climb Company, is delighted to announce a strategic partnership with ControlUp, a DEX solution provider. Together, we hope to empower our partners and their clients to elevate their digital workspaces, improve workplace productivity and thrive in a dynamic and evolving digital landscape.
Why ControlUp?
In today’s complex working environments our experiences at work are critical. ControlUp‘s mission is clear and impactful: to revolutionise the digital employee experience by providing real-time insights and proactive solutions.
ControlUp’s digital employee experience solution provides a comprehensive view of every aspect of IT infrastructure. From data centres in the cloud to physical endpoints, from VDI environments to unified applications, ControlUp’s real-time engine monitors it all, every three seconds. Thousands of metrics are analysed to deliver true real-time monitoring – something that positions ControlUp uniquely in the DEX space.
Channel First Commitment
At DataSolutions, we are particularly excited about ControlUp’s commitment to the channel.
James Dunn, Channel Director at ControlUp explained; “ControlUp is embarking on a new channel first approach in 2024, we fully recognise the indispensable role of distributors and partners in facilitating growth and market expansion. After an extensive market evaluation, DataSolutions emerged as the ideal partner for ControlUp, due to their proactive approach to complete solution sales and marketing.”
Opportunities for Partners
ControlUp offers several distinct benefits for our partners. By attaching ControlUp’s DEX solutions alongside new PCs, laptops and thin clients, organisations can gain unrivalled visibility into their estates. This visibility ensures that experience issues are identified and solved, compliance remains high and user experiences are enhanced across-the-board.
Additionally, ControlUp’s capabilities in monitoring Citrix, VMware and Microsoft virtual desktop technologies gives partners the ability to support their customers with the simplification and optimisation of VDI or Desktop-as-a-Service environments.
Finally, with the widespread adoption of hybrid work, IT teams have gone from managing a handful of offices to attempting to service thousands of remote and dispersed environments. Naturally, this has impacted employee productivity. Spontaneous internet connectivity issues, long log-on times, crashed applications, or poor performance of unified communications – all these factors hinder the employee experience. And they’re extremely common.
ControlUp is positioned to help IT teams mitigate these challenges, increasing bandwidth and, ultimately, reducing operating costs.
Moving forward with DataSolutions
Jed Ayres, CEO, ControlUp, says: “In my 20 plus years of leading some of the most innovative businesses in end user computing, I attribute a substantial proportion of the success to engaging with the channel.
I have worked with DataSolutions for several years, and they have consistently proven their ability to support disruptive vendors in achieving significant growth. I’m excited to be working with them once again at ControlUp, as our primary distributor for the UK and Ireland markets. I believe DataSolutions will play an instrumental role in what is set to be a hugely exciting year ahead for ControlUp and our partners.”
This partnership promises abundant opportunities for partners, and both ControlUp and DataSolutions are excited to work with partners to help them acquire new customers and strengthen their presence within their existing client base. Together, ControlUp, DataSolutions and our partners can enable organisations to meet the growing expectations of their employees, enhance their digital employee experiences, and drive unparalleled productivity.
