Same easy software.
New AI superpowers.
Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.
Why Partner with Freshworks
Freshworks makes business software people love to use. Purpose-built for IT, customer support, and sales and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax.
Partnership benefits 
Freshworks provides a structured partner program with strong processes and clearly defined tiers, requirements, and benefits. Freshworks regularly provides partners with leads for product sales and for implementation projects.
All Freshworks products are ready to go, are easy to use, and offer great value to any kind of business. No consultants or engineers needed. Small businesses grow into big businesses with Freshworks, and big businesses choose Freshworks for flexibility, scalability, and extensibility. Speak with your Climb rep to learn more!
Freshworks Solutions
Customer Service
& Support
Conversational Engagement
Enterprise Service Management
Customer Relationship Management
IT Service Management
Marketing Automation
Sales Automation
Freshworks Products
Customer Service Suite
Get the whole package with our all-in-one solutions, boosted with generative AI.
Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshchat
Have more meaningful conversations across every channel, with every customer.
Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
Freshmarketer
Attract and nurture your customers through the engagement channels they love.
Become a Partner
Climb’s Vendor Managers assume a crucial responsibility in fostering and nurturing strategic partnerships with key vendors. They serve as the essential connection between vendors, Climb field sales, and our reseller partner ecosystem, committed to promoting collaboration across four essential domains: Partner Acquisition, Partner Enablement, Demand Generation, and Brand Promotion.
Kori Pugh — Freshworks Vendor Manager
410.980.9245 | KoriP@ClimbCS.com
Client Testimonials
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Freshservice is so intuitive and user-friendly. Our end users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments.
We use Freshservice for everything, and that just makes it really easy—regardless of what you need as an employee—to know that you can always just go to this tool and you’re going to get whatever you need.